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What are the dates for
the program?
Dates vary.
Global Learning Partners offers Customer
Service Training Certification programs
monthly.
Where will the training take place?
Global Learning Partners
currently offers training sessions in the
Los Angeles, Riverside and Anaheim,
California.
What time is the class?
• 16.0 hours-- 2 full
days
• Hours - 8:00 a.m. - 4:00 p.m.
• Lunch on your own
• You must complete the entire program to
receive the certificate.
Who should attend this program?
Individuals new to customer service wanting
to learn new skills, individuals currently
working in customer service roles but never
taken training, individuals looking for
customer service positions and want their
resume moved to the top of the stack.
Who is Global Learning Partners?
Review our website to learn
more About Us.
Who is the Instructor?
Global Learning Partners
Training Staff will present this program.
View our GLP Team
page for more information about our
Trainers.
What’s including in the Training?
The training is based on
Global Learning Partner's President & CEO
Sophia Brooks' New
Book- "Customer Service New Rules" (available
for purchase online). You will
experience information that will set you
apart from others. We will send you an
training outline with your Registration
Confirmation.
What is the training like?
The training is interactive,
videos, small group discussions, workbook
activities.
What will I get for participating in the
course?
• Upon
completion of the 16 hour program, you will
receive a Certificate for Customer Service
Training from Global Learning Partners (click
here to view the Certificate)
• You will receive a 25 page Customer
Service Workbook
• Opportunity to meet and network with other
participants
How much does it cost?
$49.95 per
person, for the 2 Day session
Group
Rates
Group
Rate Discount for 3 or more persons
Discount $5.00 per person for 3
or more people
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